Work

Real businesses.
Real results.

We're proud of the operators we work with. Here's a look at what we've built and what it changed.

Case Study · Insurance Tech

Dolphin Claims

We rebuilt Dolphin Claims into an AI-powered intake and operations platform — giving public adjusters enterprise tools without enterprise overhead.

4x
Faster intake
24/7
AI coverage
100%
Calls logged

The challenge

A growing adjuster firm, drowning in intake.

Dolphin's team was spending hours per claim on phone intake, document collection, and status updates. Paperwork was slowing the whole firm down — and policyholders in crisis were waiting too long for a human to pick up.

What we built

An AI front door.

A voice and web agent that opens claims, gathers policy info, and uploads photos straight into the case file. A redesigned website with lead capture. An internal dashboard that shows every adjuster their day at a glance.

Stack

AI Voice Agent

Handles after-hours intake and callbacks in English and Spanish.

Stack

Claim CRM

Custom dashboard built on a modern, mobile-ready stack.

Stack

Doc Intelligence

Auto-extracts policy details from uploaded documents.

Stack

Website

Redesigned site with schema-backed SEO and booking.

Case Study · Home Services

Florida's Best Pools

A fresh brand, a high-converting site, and an AI receptionist that captures every lead — so the techs can focus on the pools, not the phone.

3x
Lead capture
#1
Local rank
0
Missed calls

The challenge

Great service. Invisible online.

Florida's Best Pools had raving customers but no web presence to match. Calls went to voicemail. Competitors with worse service ranked higher on Google. They needed the full package — fast.

What we built

Every lead, captured.

A new brand and website, a Google Business Profile dialed in for every service area, and an AI voice agent that answers every call — books the easy ones, texts the techs on the tough ones. Zero missed opportunities.

Stack

New Website

Mobile-first site with instant quote and booking.

Stack

Voice Agent

Books routine service, escalates emergencies.

Stack

Local SEO

GMB optimization across every service area.

Stack

Automation

Review requests, dispatch, and follow-up on autopilot.

What our clients say

"Goliath didn't just build us software — they built us a better business.
Every call is captured. Every lead is followed up. We sleep better."

— Operations lead, Goliath client

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